Service Management

Ericsson has been selected as a Managed Services partner by Makedonski Telekom in Macedonia, a subsidiary of Deutsche Telekom Group.

Djibouti Telecom is implementing a suite of solutions from Syniverse for performance analysis, forecasting and budget management, and fraud protection.

Systems integrator IP-Tribe has selected Radisys’ MediaEngine to deliver next-generation transcoding solutions to its mobile operator customers in Southeast Asia.

Iranian operator TCI (Telecommunication Company of Iran) has signed a Memorandum of Understanding with NFV & managed services specialist Italtel to develop and modernise its telecom network.

UAE operator du has formed a VAS business management partnership with mobility solutions  provider Mahindra Comviva.

Turkish market leader Turkcell is implementing Anite’s benchmarking solutions across its network.

Epsilon subsidiary Cataleya has been selected by AWCC to deploy its Orchid One session and application management solution across the operator’s network.

Philippines operator Globe Telecom is transforming its OSS with service assurance solutions from Mycom OSI.

Polish operator Play (P4) has implemented Callup’s remote SIM management system, SIM OTA.

Indian state-owned operator BSNL is implementing Syniverse’s GRX Network Solution, INPack, to expand its global data roaming capability.

Ooredoo Kuwait has tapped Mahindra Comviva to manage its end-to-end VAS business.

Bangladeshi service provider Bangla Trac has selected Cataleya to streamline traffic management and improve quality of service (QoS).

Ooredoo and Brightstar Corp are partnering to bring end-to-end supply chain management across the operator’s footprint.

Astellia has entered a global framework agreement for RAN optimisation with Telefónica, one of the world’s largest integrated telecommunication operators.

Vietnamese operator Mobifone has selected Synchronoss Technologies to deploy a wide range of its services and solutions over the next three years.

Paraguay’s National Telecommunications Commission Conatel is implementing benchmarking solutions from Anite for its national wireless quality measurement campaigns.

Liberian national operator Libtelco has commissioned Cataleya to deliver a turnkey solution for interconnection, billing, and session and application management.

China Mobile has selected Alcatel-Lucent’s Rapport communications software to enable consolidation of video, voice and messaging services onto a single platform. 

Astellia is extending its monitoring of Digicel Haiti’s 2G network to its 3G network to support the growth of mobile broadband.

UAE headquartered Etisalat are extending their M2M and IoT services for enterprise customers throughout the Middle East, Africa and Asia in a new partnership with Oberthur Technologies.

Saudi operator Mobily has renewed its contract with Nokia Networks to manage its network operations and expand its 2G, 3G and 4G networks.

Telefonica is implementing VPIsystem’s OnePlan software as part of its Transport Network Optimisation Program in Latin America.

Smile Communications has signed a five-year multi-country managed services agreement with Ericsson across all of its operations.

Thai operator CAT Telecom is implementing Elitecore’s end-to-end pre-integrated BSS stack to enable their Mobile Virtual Network Enabler (MVNE) strategy in Thailand.

T-Mobile Poland has selected Wipro to provide integrated Applications and Infrastructure services.

Bangladeshi operator Robi Axiata is deploying Alcatel-Lucent’s Motive portfolio to transform its OSS.

Indosat and Smaato have launched the Indonesia Mobile Exchange (IMX) in the archipelagic nation.

Thai market leader AIS has launched FBSS (Fixed Broadband Support System) using ZTEsoft’s ZSmart QRun.

Amdocs is supplying an operational data store solution to Telefónica Chile and Telefónica Peru to collect, store and gain actionable business insights from their volumes of data.

Türk Telekom International (TTI) has selected NTT Communications to supply wholesale IP transit services across its operations.

Ooredoo Qatar has commissioned Syniverse’s IPX Network Solution to enhance the its 4G roaming service for customers.

Kazakhstani market leader Kcell JSC has selected Amdocs for a business support systems (BSS) transformation project.

South African operator Cell C has selected Tecnotree to expand its call completion and IVR platform.